About the Course
Diversity & Inclusion Basics
Creating a genuinely inclusive workplace starts with understanding the fundamentals. This practical, thought-provoking course is designed for anyone at any level who wants to build a better awareness of diversity, inclusion, bias, and identity, and understand how these factors influence behaviour and decision-making in the workplace.
Whether you're new to these concepts or looking to refresh your knowledge, this course creates an engaging space to reflect, learn and take meaningful steps forward.
What’s covered
Explore the difference between diversity and inclusion, and why both matter.
Understand how stereotypes and biases impact behaviour, team dynamics and decision-making.
Recognise how unconscious bias can show up in our day-to-day work, even with the best intentions.
Identify common biases such as confirmation bias, affinity bias, and more.
Reflect on your own identity and experiences, assessing how privilege and vulnerability shape your worldview.
Take part in guided self-assessment to increase awareness of personal bias and areas for growth.
What you will gain
A solid understanding of D&I foundations, tailored to real workplace situations.
Awareness of how bias operates, in yourself and in systems around you.
The confidence to begin applying inclusive practices in your own role and teams.
A respectful, judgment-free space to reflect and grow.
Course format
We offer this course in a way that works for your organisation:
Face-to-face delivery at your premises
Live online via Zoom or Microsoft Teams
Open cohort sessions, where learners join from multiple businesses
E-learning is exclusively available to Plus and Complete Retained HR Support clients.
Your Instructor
Chloe Wallace
I’m a highly qualified and experienced HR professional, holding a CIPD Level 7 qualification in Human Resource Management, as well as Level 5 qualifications in both HR Management and Learning & Development. In 2024, my organisation was proud to receive the HR Award for L&D Provision of the Year, a recognition of the impact and quality of the training we deliver.
I bring years of commercially focused, pragmatic HR experience to every session, with a strong track record of helping businesses manage people matters effectively and confidently. I'm particularly proud to say that, throughout my career, I’ve never had a case progress to tribunal, a testament to my ability to proactively manage issues and safeguard organisations against risk.
My approach is clear, straight-talking, and grounded in real-world experience, no jargon, no fluff, just practical support that works.