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Communication skills for people managers

Duration

1.5 hours

About the Course

Communication Skills for Line Managers

Practical tools to communicate with clarity, lead with confidence, and get results


Strong communication is the bedrock of successful leadership. This focused and engaging course is designed specifically for line managers looking to elevate their communication, boost collaboration, and drive team performance.


Whether you're leading a small team or managing across departments, this course gives you the skills to communicate effectively, manage priorities, and run meetings that actually get things done, all while creating a more positive and productive team culture.


Key outcomes

By the end of this course, managers will be able to:

  • Balance multiple demands through time management and clear prioritisation.

  • Delegate effectively, ensuring the right people are doing the right tasks.

  • Plan and lead purposeful team meetings that drive accountability and action.

  • Tailor communication styles for individuals and groups.

  • Listen actively and respond with impact, improving trust and team engagement.

  • Ensure clarity and consistency in communication to reduce confusion and conflict.


Delivery options

  • Face-to-face at your premises

  • Live online via MS Teams or Zoom

  • Join an open session with leaders from other organisations



Read all about the phenomenal impact this course had with our Sheffield based clients below.


Is your business based in South Yorkshire? You might be able to access funding for this learning solution from SYMCA. Just contact us on 01709 460500 and we will guide you through the process.



Want to hear what our clients have to say about this course? Listen to this testimonial from Chapeltown based business, British Glass.


Your Instructor

Chloe Wallace

Chloe Wallace

I’m a highly qualified and experienced HR professional, holding a CIPD Level 7 qualification in Human Resource Management, as well as Level 5 qualifications in both HR Management and Learning & Development. In 2024, my organisation was proud to receive the HR Award for L&D Provision of the Year, a recognition of the impact and quality of the training we deliver.

I bring years of commercially focused, pragmatic HR experience to every session, with a strong track record of helping businesses manage people matters effectively and confidently. I'm particularly proud to say that, throughout my career, I’ve never had a case progress to tribunal, a testament to my ability to proactively manage issues and safeguard organisations against risk.

My approach is clear, straight-talking, and grounded in real-world experience, no jargon, no fluff, just practical support that works.

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