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OneSource Complete

Comprehensive, proactive and value added end to end HR management, with strategic guidance to unlock new potential in your business.

If you need a senior people partner to help grow, pivot, develop or consolidate business, Complete is for you.

Simple
Sustainable
Solutions focused

HR Director level expertise for a fraction of the cost

Strategic HR expertise for businesses with a clear vision
Complete services are marked

Unlimited HR support

Unlimited access to qualified, expert HR advice is included in this retained service. Tap in to knowledge and support whenever the need for it arises, knowing you won't ever have to worry about an unexpected bill for additional costs when things get tricky!

Monthly legal updates & news

Employment law is constantly developing and set to change fast under a new government. Monthly legal updates and news will ensure your business stays compliant and mitigates risks that carry devastating costs.

HR documents & templates

Whether it's a contract, form, letter or HR meeting template, we will provide you with bespoke template documents to support you in the day to day of people management, always ensuring compliance.

Annual policy writing & review

At the start of your retained package, and annually thereafter we will undertake a thorough audit and review of your HR policies for compliance, effectiveness and streamlining opportunities.

Essential recruitment support

Our clients tell us recruitment has been the biggest problem and significant expense in their business in recent years. Plus includes a limited amount of recruitment support which is guaranteed and proven to save money.

Fully outsourced case management

More than just advice; if you need an expert to manage a disciplinary, grievance or sickness absence issue, you can fully outsource it to us as part of the OneSource Plus retained package. Now that's peace of mind.

Manager development training

A guaranteed session per month of our off the shelf line manager development programme. Developing the competency and confidence of your line managers can substantially improve business performance.

Monthly HR KPI reports

We firmly believe two things at OneSource HR - the proof is in the pudding, and you can't fix what you aren't aware of. Plus provides you with a monthly report of essential HR KPI's so you can truly track business performance through people.

Unlimited HR administration

HR administration can be burdensome and time consuming, but our Plus package takes that pain away, so you can focus on running your business. From hiring through to offboarding, we will handle employee administration maintaining thorough records.

Monthly management meeting attendance

Getting a dashboard of KPI's you don't quite understand isn't helpful. We will attend a monthly management meeting or 1-1 with you once per month to highlight opportunities and solutions to you, with a core focus on making your business outperform competitors.

Access to a mental health first aider

You and your employees benefit from unlimited and confidential access to a MHFA England qualified workplace mental health first aider. Whilst we aren't trained counsellors, we can effectively signpost and practically support your staffs wellbeing.

HR system management

HR systems can be great at streamlining HR tasks and keeping track absences, turnover, documentation. performance, and more. They're only effective though if you have time to utilise them. At OneSource HR we have time to proactively optimise HR systems.

Comprehensive recruitment support

Our clients tell us recruitment has been the biggest problem and significant expense in their business in recent years. Complete includes a comprehensive level of recruitment support which is guaranteed and proven to save money and time.

Compensation and benefits planning

From conducting salary reviews and determining pay scales, to administering employee benefits programs and designing sales commission schemes, we do it all. We align budgetary constraints and industry standards in our work.

Organisational restructuring

Change can be unforeseen, unexpected, and even strategic, whatever the circumstances we can support. We have extensive experience in TUPE, redundancy, mergers and acquisitions. HR plays a key role in managing restructuring programmes.

Change management

We facilitate smooth transitions by assessing impacts, crafting communication strategies, implementing training and managing resistance. Our goal is to minimise disruption, enhance engagement, and achieve successful organisational outcomes amidst change.

Employee engagement & communications

Developing strategies to increase employee involvement and satisfaction, such as feedback mechanisms, recognition programs, and communication channels. We will also facilitate your annual engagement survey to tangibly measure success.

People strategy planning

We get to know your business mission and vision as if it is our own, enabling us to develop a people strategy that aligns your workforce to deliver on business goals. We focus on the right skills and workforce optimisation of long-term success. We will attend in person a quarterly strategy meeting.

Talent management & development

How strong is your employer value proposition (EVP)? We will work to enhance your EVP, enabling you to attract, retain and nurture talent, tapping in to unlocked potential which directly impacts your bottom line through performance and productivity.

Performance management

From tapping in to unharnessed performance through design of systems and processes to proactively manage performance, to managing tricky cases of underperformance, Complete has you covered. This service links people and performance to business profitability and success.

Get a quote

Will I have a dedicated contact?

Yes. We are a small, friendly team and pride ourselves on our excellent client relationships. We know what it takes to run a small business, because we are one.

Frequently asked questions

What size business needs a HR consultant?

UK employment law applies to all businesses, irrespective of how many people they employ. Whether you have 1 employ or 1000, we can support you with a simple, sustainable and solutions focused HR service.

How long is a retained package contract?

We never tie customers in to contracts spanning years in to the future. Our packages can be as short as 3 months, and as long as 1 year, dependent on your needs. We always offer an introductory review period to new clients.

Why choose a strategic level retained package?

Choosing the OneSource Complete package ensures that your business not only meets its immediate HR needs but also gains a long-term strategic partner. With tailored expertise and proactive guidance, this package empowers your company to navigate complex HR challenges seamlessly. From optimising workforce efficiency and fostering a positive company culture to ensuring compliance and enhancing employee engagement, strategic HR support aligns your human capital strategy with your business goals. By investing in strategic HR, you're not just managing HR functions—you're unlocking the potential for sustained growth, innovation, and organisational resilience.

Read our case studies

"Chloe has a vast knowledge of employment issues and best practice which provided me confidence that the decisions made were always the right ones. I have learnt so much during my time working with Chloe and know I'll now be in a much stronger position when HR issues arise in future."

Catherine Robinson, Sheffield UK