About the Course
Effective Performance Management
Driving People, Performance, and Profitability
Course overview
Effective performance management is pivotal in aligning individual contributions with organisational goals. This course equips leaders and managers with the tools to manage underperformance through formal Performance Improvement Plans (PIPs) and, importantly, to stretch and develop top performers.
By linking strategic business objectives to individual goals across all organisational levels, you can access higher levels of financial success. Did you know, organisations that effectively manage performance are 1.5 times more likely to financially outperform their industry peers?
Learning outcomes
Participants will:
Understand the full spectrum of performance management, from addressing underperformance to nurturing high achievers.
Gain insights into the psychological and behavioural aspects of performance.
Learn to design and implement effective PIPs.
Develop strategies to motivate and retain top talent.
Master the art of setting SMART objectives that align with organisational goals.
Develop self coaching skills using the GROW model.
Learn how to coach others using the GROW model.
Skills development
Attendees will acquire:
Enhanced communication skills for delivering constructive feedback.
Techniques for setting clear expectations and accountability.
Ability to link individual performance metrics to broader business outcomes.
Competence in utilising performance data to inform decision-making.
Course delivery
We offer flexible delivery options to suit your needs:
Face-to-Face on-site training tailored to your organisation.
Live Online interactive sessions via MS Teams or Zoom.
Open Sessions where you'll join a diverse group of professionals from various industries.
E-Learning is available exclusively for clients of our Plus and Complete retained services.
Don't just take our word for it. You can count on Yorkshire people to say it as it is, so here's what our Sheffield based client's have to say about this training 👇
Fancy a freebie?
Just click below to access free performance management tools.
Your Instructor
Chloe Wallace

I’m a highly qualified and experienced HR professional, holding a CIPD Level 7 qualification in Human Resource Management, as well as Level 5 qualifications in both HR Management and Learning & Development. In 2024, my organisation was proud to receive the HR Award for L&D Provision of the Year, a recognition of the impact and quality of the training we deliver.
I bring years of commercially focused, pragmatic HR experience to every session, with a strong track record of helping businesses manage people matters effectively and confidently. I'm particularly proud to say that, throughout my career, I’ve never had a case progress to tribunal, a testament to my ability to proactively manage issues and safeguard organisations against risk.
My approach is clear, straight-talking, and grounded in real-world experience, no jargon, no fluff, just practical support that works.